Cookie Policy
Understand how and why MandapX uses cookies, pixels, and similar tracking technologies on our platform.
1 What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to the website owners.
Cookies may be set by the website you visit (first-party cookies) or by third-party services integrated into the website (third-party cookies). Some cookies are temporary and expire when you close your browser (session cookies), while others remain on your device for a set period (persistent cookies).
2 How We Use Cookies
MandapX uses cookies and similar tracking technologies for the following purposes:
- Essential Cookies: Required for the platform to function properly, including authentication, security, and basic navigation. These cannot be disabled.
- Functional Cookies: Remember your preferences and settings to provide a personalised experience, such as saved searches and previously viewed venues.
- Analytics Cookies: Help us understand how visitors interact with our platform, which pages are most popular, and how users navigate through the site. This data helps us improve your experience.
- Advertising Cookies: Used to deliver relevant advertisements to you and measure the effectiveness of our marketing campaigns. These may be set by our advertising partners.
- Social Media Cookies: Enable you to share content from our platform on social media networks.
3 Types of Cookies We Use
Below is a detailed breakdown of the cookies we use on the MandapX platform:
| Cookie Type | Purpose | Duration |
|---|---|---|
| XSRF-TOKEN | CSRF protection security cookie | Session |
| mandapx_session | Session management and user state | Session |
| _ga / _gid | Google Analytics - user and session tracking | 2 years / 24 hours |
| _fbp | Facebook Pixel - ad delivery and analytics | 3 months |
| _clck / _clsk | Microsoft Clarity - session recording and heatmaps | 1 year / 24 hours |
Note: This list may be updated as we add or change technologies. Please check back periodically for the latest information.
4 Third-Party Cookies
We work with trusted third-party service providers who may set their own cookies on your device when you use our platform. These include:
- Google Analytics: Tracks and reports website traffic and user behaviour
- Google Tag Manager: Manages marketing and analytics tags
- Facebook Pixel: Measures the effectiveness of our advertising on Facebook
- Microsoft Clarity: Provides session recording, heatmaps, and user behaviour insights
- Hotjar: Offers heatmaps and user feedback tools
These third parties have their own privacy policies and cookie practices. We encourage you to review their policies for more information.
5 Managing Your Cookie Preferences
You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.
How to manage cookies in common browsers:
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies
Please note that disabling certain cookies may affect the functionality of our platform. Essential cookies cannot be disabled as they are necessary for the platform to operate.
6 Other Tracking Technologies
In addition to cookies, we may use other similar tracking technologies:
- Web Beacons (Pixel Tags): Small graphic images embedded in web pages or emails that help us track user engagement and email open rates.
- Local Storage: Browser storage mechanisms that allow us to store data locally on your device for improved performance and user experience.
- Session Replay: Tools that record your interactions with our platform (mouse movements, clicks, scrolling) to help us identify usability issues.
7 Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page.
We encourage you to review this page periodically to stay informed about how we use cookies and similar technologies.
8 Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
